Info360 Insight: Operational intelligence for water and wastewater utilities

Water-specific operational performance and rapid resolution of network incidences

Why use Info360 Insight?

Work in a solution designed for water

Use a cloud-based application tuned specifically for the water industry’s asset lifecycle.

Unify teams and workflows

Integrate capital planning, asset management, and operational performance.

Stay at the forefront of innovation

Analytics and multi-layer modeling—elastic and scalable to grow with your compute and user needs.

Easy onboarding

Fully managed software as a service (SaaS) application eliminating need for installations and customizations.

What you can do with Info360 Insight

Integrated Info360 Insight dashboard

Improve service delivery

Integrated tools for monitoring, alerting, analyzing, and simulating system behavior and performance allow you to better manage unexpected issues so you can meet and exceed service delivery objectives.

Info360 Insight dashboard for reservoir tank levels

Maximize operations and business resources

Streamlined access to unified data, purpose-built KPIs, customizable dashboards, and managed workflows help you minimize time spent on low-value, manual activities so you can focus your limited resources where they can have the greatest impact.

Hypothetical outage scenario in Info360 Insight

Identify and rapidly respond to incidents

Use simulation generation to assess impact as well as what-if scenarios for outage management, tracing tools to quickly identify impacted customers, and a timeline view of all activities associated with resolving the incident to provide a common operating picture.

Info360 Insight resources


A day in the life of a water operations team

Watch how a hypothetical water utility operations team uses Info360 Insight.



Cloud-based platform built on AWS

Learn why and how Info360 Insight has been built on the Info360 platform using AWS.



Using sensor data to streamline analytics

How Scottsdale, Arizona, transformed its data into a real-time operational solution.


Frequently asked questions (FAQs)

What is Info360 Insight used for?

Info360 Insight is a cloud-based application for operational analytics and incident management unifying water utility data in the cloud. You can apply sophisticated analytics, modeling, and alerting tools to make operational information more accessible, reliable, and actionable. As a workflow solution, Info360 Insight enables utilities to quickly identify incidents in their system, check multiple resolution scenarios, and apply recommended actions to rapidly resolve system failures.

Who uses Info360 Insight?

Info360 Insight is used by water and wastewater utility operations teams, field teams, engineers, managers, and executive-level decision makers alongside expertise from trusted consulting companies and industry specialists to improve service delivery, maximize operations and business resources, and rapidly manage incident response.

Support and learning

Get Info360 Insight documentation, tutorials, downloads, and support.